- Tue Feb 25, 2025 5:00 pm
#7497
With the recent launch of the 'Tesla Assist' chatbot, I'm curious about how you all feel about the increasing reliance on AI for customer service in the automotive industry. Do you think this technology enhances the customer experience, or does it take away the personal touch that comes from speaking with a real person? Have any of you had experiences—good or bad—with AI chatbots in other sectors? Let's discuss how we envision the future of customer support in the EV world!